⚠️ I follow and comment on NSFW stuff. There’s no way to mark a profile as NSFW, yet, so I thought I should let you know.
35m UK. Fanboy, gaymer, Digg (and Reddit?) refugee, ADHDer, occasional writer/designer/editor, lefty (handedness), and lefty (political).
A good retail one: don’t say “sorry for your wait.” Say “thank you for waiting” or “thank you for being so patient”.
Something to do with… it makes people feel good about themselves if they think they’ve done something for you, which in turn makes them more likely to keep being patient.